Subject: License Migration for Existing Firewall Customers
From: Sophos <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 00:32:17 -0400

"Sophos"     

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"Sophos"                                                

Dear Sophos Customer,

We recently introduced a new, simplified licensing scheme for Sophos Firewall OS (SFOS). The Licensing Guide <https://app.go.sophos.com/e/er?s=1777052651&lid=22134&elqTrackId=d1a179160e3c45ec9b62186d17cd5f67&elq=584da9547f434fe5b91ff04b5c655a7e&elqaid=17173&elqat=1> includes further information.

We are now planning to migrate all existing customers who meet the following criteria to the new licensing scheme:

1.                                 Own either XG or SG Series hardware (running SFOS), a virtual appliance, or a software-only version of the firmware             

2.                                 Have a relevant active subscription (see below)             

The license migration is planned to begin from July 10th on a per region basis and is expected to be complete by the end of July. This process will not require any action from you. 

All customers will retain all functionality that they currently have and, in many cases, will also benefit from additional subscriptions or features for the duration of the remaining term. The migration process does not change your renewal date or the firmware version and does not affect customers who own individual subscriptions only.

Migration Path                       

The migration path is shown below:                       

Current subscription                                          New Subscription(s)                                          What’s New                

EnterpriseGuard (EnterpriseProtect)                                           Standard Protection                                          No change               

EnterpriseGuard Plus
(EnterpriseProtect Plus)
Xstream Protection                                          Central Orchestration*               

FullGuard
(TotalProtect)
Xstream Protection
+ individual subscriptions for:

· Email Protection
· Web Server Protection                                          Central Orchestration*
Zero-Day Protection**
Email and Web Server no longer part of software bundle***                

FullGuard Plus
(TotalProtect Plus)
Xstream Protection
+ individual subscriptions for:

· Email Protection
· Web Server Protection                                          Central Orchestration* Email and Web Server no longer part of software bundle***               

Enhanced Plus Support                                          Enhanced Support 
+ an Enhanced to Enhanced Plus Support Upgrade with the same term                                         Enhanced Plus Support only available as Enhanced to Enhanced Plus Upgrade               

Notes:                       

•                                         For customers who purchased a ‘Protect’ bundle, the migration is based upon the included software subscription as shown above.             

•                                         *Central Orchestration is expected soon and will require an upgrade to SFOS v18.5 MR1             

•                                         **Zero-Day Protection is the new name for Sandstorm Protection (SFOS only)             

•                                         ***Upon renewal, Email Protection and Web Server Protection will need to be renewed separately, if still required.

This is an ideal opportunity to pull forward your renewal and to secure additional functionality at no extra cost upon migration for the duration of your remaining term. Reach out to your local Sophos partner for further information.                       

License Transition                       

The license migration is just one milestone in the overall transition to the new licensing scheme and we plan to retire the previous licensing scheme at the end of July. 

The key dates for you to note are:

•                                         July 30, 2021: 
Last order date for previous licensing scheme (FullGuard, etc.) for Sophos Firewall OS.             

Should you have any questions, please do not hesitate to reach out to your local Sophos partner.

Kind regards,
Your Sophos Team                       

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