Subject: EPOS - Call Report - 2nd June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 3 Jun 2021 02:59:40 -0700 (MST)

Hello Sir, 

Please find the attached EPOS call report. 

Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
Anupam Tiwari 	4 	10 	0 	14 	0:31:42 	6:39:07 	0:34:44 	0:05:37 	1:08:22 	8:59:32 		0:34:44 
Jessica Chen 	1 	1 	0 	2 	0:00:39 	1:59:43 	0:00:56 	0:00:00 	0:05:51 	2:07:09 		0:00:56 
Marika Fujita 	5 	3 	3 	8 	0:01:22 	7:10:12 	1:20:26 	0:01:32 	0:25:57 	8:59:29 	0:09:00 	1:11:26 
												
Antonio Iunco 	4 	7 	3 	11 	2:27:23 	4:26:23 	0:39:46 	0:09:12 	1:16:50 	8:59:34 		0:39:46 
Denisa Magda 	5 	3 	6 	8 	0:51:28 	5:45:33 	1:28:17 	0:10:28 	0:43:39 	8:59:25 	0:06:00 	1:22:17 
Dheeraj Tripathi 	1 	9 	1 	10 	0:05:43 	6:47:20 	0:47:22 	0:36:09 	0:43:00 	8:59:34 		0:47:22 
Dipanshu Sharma 	4 	14 	2 	18 	0:33:01 	5:19:42 	1:24:00 	0:00:00 	1:42:38 	8:59:21 	0:12:00 	1:12:00 
Grace Boussi 	7 	12 	1 	19 	0:11:19 	5:49:03 	1:19:38 	0:00:06 	1:39:11 	8:59:17 	0:15:00 	1:04:38 
Ismael Zakaria 	5 	16 	4 	21 	0:13:38 	5:13:52 	1:13:20 	0:13:41 	2:04:45 	8:59:16 	0:10:00 	1:03:20 
Rosette Modiri 	5 	15 	1 	20 	0:03:47 	5:44:17 	0:58:03 	0:01:15 	2:11:55 	8:59:17 		0:58:03 
Levente Szabo 	6 	6 	3 	12 	0:28:16 	6:32:33 	0:56:47 	0:05:06 	0:56:45 	8:59:27 	0:04:00 	0:52:47 
Sebastian Constantin Coldea 	4 	9 	3 	13 	0:31:12 	6:16:30 	1:04:42 	0:04:03 	1:03:00 	8:59:27 		1:04:42 
												
Arjun Hurry 	6 	1 	0 	7 	0:08:22 	7:06:44 	1:10:07 	0:00:00 	0:32:21 	8:57:34 		1:10:07 
Md Modassir Hassan 	4 	8 	1 	12 	0:14:34 	6:25:42 	0:46:40 	0:00:00 	1:48:41 	9:15:37 		0:46:40 
Pradeep Verma 	1 	3 	0 	4 	0:03:12 	7:40:21 	1:00:29 	0:00:00 	0:11:54 	8:55:56 	0:11:00 	0:49:29 
Pravesh Singh 	4 	14 	0 	18 	0:03:11 	6:05:09 	1:28:08 	0:00:02 	1:24:36 	9:01:06 	0:13:00 	1:15:08 
Grand Total 	66 	131 	28 	197 	6:28:49 	95:02:11 	16:13:25 	1:27:11 	17:59:25 	137:11:01 	1:20:00 	14:53:25 

Regards, 
Ashish Dabral