Subject: Tech Support Candidate - Imran Ansari
From: Imran Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 28 May 2021 09:36:15 -0400

| | Tech Support Test

Name | Imran Ansari
E-mail | [email-masked]
Phone Number | (+91) 9319492545
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GrowTech System | IT Engineer | | 35
Previous Employer 1 | Dayal Fertilizers Group | IT Executive | |
Previous Employer 2 | Nseit on (IPS pay roll) | IT Supervisor | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | What step should be taken depends on error, but I am providing some step to resolve it. Supposr we are using Internet Explorer First check Internet connection check other website is openingor not, check Ping command the connection is breaking or not, Check System Date and time, check add ons, disable pop up blocker, update browser, ActiveX enable or not, enable TLS checkbox, check wenbsite in compatibility mode, Check Firewall status,  etc.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth both side. In mobile device mark check box to visible near by device. Now check Speaker bluetooth icon and paired with it.
What according to you makes you a good candidate for customer service or technical support job? | I am happy to choose technical field. It is the where we learn more skills and develop ourself and connect with people globally.It is my passion to support people technically. I work friendly with user.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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