Subject: Tech Support Candidate - Sidhant Khanna
From: Sidhant Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 28 May 2021 02:22:28 -0400

| | Tech Support Test

Name | Sidhant Khanna
E-mail | [email-masked]
Phone Number | (91) 9899042283
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Other

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Nordic Drizit Tech Pvt Ltd | Team Manager | 7-May-2021 | 45000
Previous Employer 2 | UrbanClap Technologies Pvt. Ltd | Business Development Associate | 18-Jul-2021 | 35000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I Will check all possible ways to reach the website, Will try with a different browser, And trouble shoot in needed

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth option on your cellphone,
Allow it to be visible to the nearby device and connect to the one which you would like to work on

What according to you makes you a good candidate for customer service or technical support job? | Quality & Valued customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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