Subject: Assigned to Group - Fw: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Fri, 28 May 2021 00:52:15 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  Fw: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation Thanks for forwarding this through Greg.

@Les Mills International<mailto:[email-masked]> please see the highlighted feedback below to take into consideration for future upgrades.

Is this possible in the future?

​

Kind Regards,

Jasmine Bourchier | National Launch Coach

Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

tel +61 2 6215 8120 | fax +612 6282 0563 | www.lesmills.com.au<http://www.lesmills.com.au/>

Grab your comprehensive guide to reopening from our online Re-Set Hub - click here<https://www.lesmills.com.au/clubs/reset-your-club> to download.

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

________________________________
From: Greg Cartagena <[email-masked]>
Sent: Friday, 28 May 2021 10:22 AM
To: Jasmine Bourchier <[email-masked]>
Subject: FW: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

FYI

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

Les Mills Virtual Support link to our FAQ's<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739>

Virtual Video Guide Link:

https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow

Les Mills Virtual App - Troubleshooting Link:

https://www.youtube.com/watch?v=9SnShjgWAhE&list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow&index=6&t=16s

AV Support Operating Hours: Monday – Friday 9:00am – 5:00pm

[/var/folders/cy/jz6gmzgn12lbvn68mt_q971w0000gn/T/com.microsoft.Outlook/WebArchiveCopyPasteTempFiles/cid4e5d83aa-778e-49ca-92c5-697cfb4b1425]

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

From: Robert Diaz <[email-masked]>
Date: Friday, 28 May 2021 at 10:18 AM
To: Greg Cartagena <[email-masked]>
Cc: Tyler Adams <[email-masked]>, Anna Burdekin <[email-masked]>
Subject: RE: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Thanks Greg, all fixed. The interface is a little les intuitive than it could be with that one but now it makes sense. The CHOOSE YOUR FAVOURITE CLASS in the bottom right looks like a button, which is a little confusing. The way it appears in the training video (just text and not looking like a button) actually makes more sense. Perhaps that could either be made to not appear as a button or be a button that links to the CLASSES tab where the classes are selected. Thanks.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Greg Cartagena <[email-masked]>
Sent: Friday, 28 May 2021 9:04 AM
To: Robert Diaz <[email-masked]>
Cc: Tyler Adams <[email-masked]>; Anna Burdekin <[email-masked]>
Subject: Re: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Hi Robert,

Thanks for your email. I am booked this morning but can call in the early afternoon to see how your install is going.

The iPad Pro and not a standard iPad is required as the Les Mills Virtual App content playback solution has been specified as it is far more powerful for continuous play and efficiency for the App software than standard iPads. The reason for a 512GB storage is to allow a sufficient additional storage allowance for new Les Mills Virtual programs with large files that are part of new packages that come available overtime. The difference in cost between a new Apple iPad Pro 12.9”  256GB in comparison to the 512GB is $300.00 in costs. If you were to need more storage later for new content packages in addition to your current programs you would need to upgrade and buy a new another one with more storage. Most clubs prefer the extra storage option in this commercial use application.

Have you purchased the required Apple adaptors, EDID device  and 30w power supply as required for the AV installation?

Can you kindly send a photo of the AV equipment when connected to confirm with Les Mills Virtual Support? Thank you…

These links will be helpful and the file attachment for the Les Mills Virtual App set up guide. Step by step process. This is all usually covered during the playback testing and commissioning stages with the IT/AV installer. Please ask them to complete the App set up to your satisfaction. We have added the LMV Platform Commissioning Form for the club AV folder.

·         How does on demand work?<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084224-how-does-on-demand-work->

What are my must have devices and equipment?<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084204-what-are-my-must-have-devices-and-equipment->

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

Les Mills Virtual Support link to our FAQ's<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739>

Virtual Video Guide Link:

https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow

Les Mills Virtual App - Troubleshooting Link:

https://www.youtube.com/watch?v=9SnShjgWAhE&list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow&index=6&t=16s

AV Support Operating Hours: Monday – Friday 9:00am – 5:00pm

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

From: Robert Diaz <[email-masked]>
Date: Friday, 28 May 2021 at 6:37 AM
To: Greg Cartagena <[email-masked]>
Subject: RE: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Hi Greg,

We’ve downloaded all workouts and the files have only used 21% of the iPad’s storage capacity. We went out specially to buy the 512Gb iPad Pro thinking we needed the massive storage but it turns out we could have saved the $1500 and just used the 256Gb device we already had. Just some feedback for you when advising the hardware requirements.

We’re running tests on the system and have one problem. We cannot seem to play OnDemand. Whether we have Always On or Scheduled Blocks. The green button on the bottom right ‘CHOOSE YOUR FAVOURITE CLASS’ is non-responsive. It just flashes like it’s been pressed but nothing happens. I also click on the ‘OnDemand’ block and it comes up with a pop up and button saying SELECT CLASS. When I click that it is also non-responsive.

Can you please look into it so we can resolve this issue. I also emailed this same query to Jasmine. Thanks.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Greg Cartagena <[email-masked]>
Sent: Wednesday, 26 May 2021 2:10 PM
To: Robert Diaz <[email-masked]>
Subject: Re: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Ok great Robert!

At your service….

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

Les Mills Virtual Support link to our FAQ's<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739>

Virtual Video Guide Link:

https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow

Les Mills Virtual App - Troubleshooting Link:

https://www.youtube.com/watch?v=9SnShjgWAhE&list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow&index=6&t=16s

AV Support Operating Hours: Monday – Friday 9:00am – 5:00pm

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 26 May 2021 at 2:01 PM
To: Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Subject: RE: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Worked it out. Just waiting on the releases content to be made available. So all good for now.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 May 2021 1:38 PM
To: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Subject: Re: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Hi Robert,

Answers below in Blue:

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

Les Mills Virtual Support link to our FAQ's<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739>

Virtual Video Guide Link:

https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow

Les Mills Virtual App - Troubleshooting Link:

https://www.youtube.com/watch?v=9SnShjgWAhE&list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow&index=6&t=16s

AV Support Operating Hours: Monday – Friday 9:00am – 5:00pm

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 26 May 2021 at 12:53 PM
To: Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Subject: RE: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Hi Greg,

We have the app running and the tech side setup. I have a question about the downloads. We set a schedule and the iPad downloaded 19 files. But it only took a matter of minutes and the device storage used was only 2%. Is there a reason it was so fast and used so little space? ==== Content downloads should be based on the number of program files in each licensed content package. Not sure how many your order allows but can check. Speed of downloads differ depending on broadband speed at location.

OnDemand is off so I assume it only downloads the scheduled classes and not the whole library? ==== The On Demand feature allows only access to content you select to be available during an OD timeslot session.

Also, when have a class playing does the iPad continue to show the timetable while the actual video of the class only plays on the external display? ==== Yes that is standard, the actual content only plays out to the Projector or external Main display screen.

We’re testing it without the iPad hoked up to the display (so we can download content at the office) and the iPad screen is remaining on the schedule while at the bottom I can see a video timeline bar playing. ==== That would be right. Best not to play programs while downloading content.

I will come back to you on content library.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 21 May 2021 4:39 PM
To: Robert Diaz <[email-masked]<mailto:[email-masked]>>; Tyler Adams <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: Re: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Thanks Robert,

Great news… All the best…

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

Les Mills Virtual Support link to our FAQ's<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739>

Virtual Video Guide Link:

https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow

Les Mills Virtual App - Troubleshooting Link:

https://www.youtube.com/watch?v=9SnShjgWAhE&list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow&index=6&t=16s

AV Support Operating Hours: Monday – Friday 9:00am – 5:00pm

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Date: Friday, 21 May 2021 at 4:13 PM
To: Greg Cartagena <[email-masked]<mailto:[email-masked]>>, Tyler Adams <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: RE: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Hi Greg,

We have all components. The AV guys are installing Monday. I’ll confirm once we have it operational. Thanks.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 21 May 2021 3:56 PM
To: Robert Diaz <[email-masked]<mailto:[email-masked]>>; Tyler Adams <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: Re: Anytime Fitness Taormina - Les Mills Virtual - LMV App platform installation

Hi Robert,

How is it all going? I world like to arrange a call early next week just to touch base and make sure we have covered all the Les Mills Virtual AV guide requirements for LMI support post installation. Please let me know a time convenient to you.

Have a great weekend!

Kind Regards,

Greg

Greg Cartagena | Virtual AV Support Specialist
Les Mills Asia Pacific | www.lesmills.com.au<http://www.lesmills.com.au>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

Tel +61 455 508 248 | Email [email-masked]<mailto:[email-masked]>

Les Mills Virtual Support link to our FAQ's<https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739>

Virtual Video Guide Link:

https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow

Les Mills Virtual App - Troubleshooting Link:

https://www.youtube.com/watch?v=9SnShjgWAhE&list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow&index=6&t=16s

AV Support Operating Hours: Monday – Friday 9:00am – 5:00pm

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Date: Monday, 17 May 2021 at 12:41 PM
To: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>, Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Subject: RE: Les Mills Virtual

Thanks Tyler,

Please send a final quote for the equipment and I’ll confirm back. If we do order we’ll get it done & paid straight away.

Hi ANNA, good to eMeet you. The programs we’ll kick things off with are:

Pump

Combat

Sh’Bam

Balance

Barre

Do you have BodyAttack?

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 May 2021 4:00 PM
To: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>; Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Subject: Re: Les Mills Virtual

Hi Robert

No worries. I'll leave you with Anna to get your account set up with Les Mills. Do you have an idea of the programs you're wanting to include in your 5 pack? If you reply and let Anna know, she can get the contract drawn up.

I'll just get you to stay in close contact with Greg on the AV side of things to make sure we can support you and ensure that the system will be functional.

Re. the equipment, the reason you were offered 10% previously is because Miriam was quoting you on demo stock that had been used at a workshop - I hadn't realised until I saw it printed on the quote you sent through. We sold the last of that demo stock off in March last year and only have new stock available. There have been two price increases since then due to shifts in global exchange rates and the cost of materials + production post-pandemic (our equipment is manufactured in China, and their factories still have reduced outputs).

I've asked the COO and because Anytime are a chain partner, we offer Anytime clubs an exclusive discount rate of 10% - but this would be on the prices I listed in the quote I sent you. Bear in mind, I mentioned that there is another price increase scheduled to take place on 01/06 - so I have requested a new quote be created at the 10% discount and should be able to get that to you by Monday morning. If you're able to pay that before the end of the month, then we can guarantee that rate, else any future orders will be under the increased prices from 1st June. I understand it's a significant investment, especially alongside the upfront installation of the Virtual system.

I'll get the quote back to you as soon as it's sent to me.

Thanks

Tyler

​

Tyler Adams | Business Partnership Manager VIC
Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>
PO Box 3998 Manuka ACT 2603 AUSTRALIA
tel  +61  2 6215 8104 | mob 0422 024 315 | www.lesmills.com.au<http://www.lesmills.com.au/>

Get your 2021 Workshop Calendar here!<https://www.lesmills.com.au/calendar/AUS-2021>

Check out the latest Instructor Training dates<https://www.lesmills.com.au/training/IMT>

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

________________________________

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 13 May 2021 6:19 AM
To: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: RE: Les Mills Virtual

Hi Tyler,

We’re ready to pull the rigger on the Virtual system. I will liaise with Greg to get the Tech side of things sorted out.

In the meantime can we please start the process of getting the account setup.

In relation to equipment, we have a few options to go with so I wanted to clarify your quote. Comparing your quote to the one previously issued (see attached) there is a significant difference. Bars are only $165.6 vs now being $207 and 10kg plates were only $95.60 vs now being $119.50 for example. Looks like there was a 10% discount applied last time also. The differences add up significantly over the whole order. As such, can you please match the previous quote? If so we can go with the following:

  *   13 x Bars
  *   13 x weight sets (2x5kg, 2x2.5kg, 2x1.25kg)
  *   10 x 10kg weight plates
  *   13 x Steps
  *   52 x Risers
  *   1 x Rack

If not then alternate equipment sets would prove more feasible. Please let me know. Thanks.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 7 May 2021 3:52 PM
To: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: Re: Les Mills Virtual

Hi Robert

I heard you managed to get in touch with Greg yesterday. I'll continue speaking with him to understand what technical components are required to ensure your current AV setup can be made compatible for Les Mills Virtual content.

As I mentioned, here is a quote for the equipment you requested which includes an 8% discount that we extend to our licensed club partners. I'll flag again that there is a price increase scheduled for some equipment items on 01/06/2021, so this quote will only remain valid until the end of this month. If you can ensure payment is made before the 1st of June, we can maintain the prices listed.

I'll touch base with you early next week to hear what your thoughts are and answer any more questions you might have. Enjoy your weekend.

Tyler

​

Tyler Adams | Business Partnership Manager VIC
Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>
PO Box 3998 Manuka ACT 2603 AUSTRALIA
tel  +61  2 6215 8104 | mob 0422 024 315 | www.lesmills.com.au<http://www.lesmills.com.au/>

Get your 2021 Workshop Calendar here!<https://www.lesmills.com.au/calendar/AUS-2021>

Check out the latest Instructor Training dates<https://www.lesmills.com.au/training/IMT>

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

________________________________

From: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 May 2021 3:53 PM
To: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>; Greg Cartagena <[email-masked]<mailto:[email-masked]>>
Subject: Re: Les Mills Virtual

Hi Robert

Thanks so much for the call back. It's great to hear that you're already attuned to some of the things that will make running Virtual classes in your club a success.

As I mentioned, I'm copying in Greg, our Virtual AV Support Officer. @Greg<mailto:[email-masked]>, Robert has an existing AV set up in his club (Anytime Fitness Toormina), and the system is currently already operating with an iPad. There is a large screen and surround sound connected, so Robert is hoping to clarify what components of his existing infrastructure might be compatible and able to run Les Mills Virtual content (as a LMV APP Kiosk), or what adjustments might need to be made. Are you able to give Robert a call sometime later today or tomorrow to get a picture of what is already in place and what else will be required? His number is 0404 444 911.

@Robert<mailto:[email-masked]>, I've attached the generic Virtual proposal that we send out to clubs interested in running Les Mills Virtual programs. This includes a simple schematic diagram of the necessary components of the Les Mills Virtual App platform, so you can check against what you've already got. It also lists the monthly licensing costs of the program packages. For each of the programs in a '5 pack', there are 8 back-releases, or two years' worth of material, and a variety of 15, 30, 45 and 55 minute versions of the workouts. As we approach launch, I'll be in touch with Anna over a series of calls to walk you through timetabling strategy and how we can maximise attendance to classes.

I'll be in touch again soon with a quote for the equipment. Please let me know if I can help with anything else in the meantime.

Thanks

Tyler

​

Tyler Adams | Business Partnership Manager VIC
Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>
PO Box 3998 Manuka ACT 2603 AUSTRALIA
tel  +61  2 6215 8104 | mob 0422 024 315 | www.lesmills.com.au<http://www.lesmills.com.au/>

Get your 2021 Workshop Calendar here!<https://www.lesmills.com.au/calendar/AUS-2021>

Check out the latest Instructor Training dates<https://www.lesmills.com.au/training/IMT>

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

________________________________

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 May 2021 11:32 AM
To: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: RE: Les Mills Virtual

Ok great. Give me a call after 1pm and we’ll chat. Thanks.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

From: Tyler Adams <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 May 2021 11:11 AM
To: [email-masked]<mailto:[email-masked]>
Cc: Anna Burdekin <[email-masked]<mailto:[email-masked]>>
Subject: Re: Les Mills Virtual

Hi Robert

Thanks for your email. Miriam is no longer working for LMAP, but I can certainly help you out with your enquiry.

Are you free after 1pm today for a quick call? I have a few questions about your existing virtual infrastructure to make sure I give you the right information.

Re. the equipment, I'll have to confirm that discount figure with the COO of our organisation, but we always offer our licensed club partners an 8% discount so I can certainly apply that to any order created for clubs where you license our programs. The equipment is in stock, and once we receive payment of any invoice, we can arrange for immediate dispatch of equipment and delivery within 2-5 business days.

I look forward to working with you. Talk soon.

Tyler

​

Tyler Adams | Business Partnership Manager VIC
Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>
PO Box 3998 Manuka ACT 2603 AUSTRALIA
tel  +61  2 6215 8104 | mob 0422 024 315 | www.lesmills.com.au<http://www.lesmills.com.au/>

Get your 2021 Workshop Calendar here!<https://www.lesmills.com.au/calendar/AUS-2021>

Check out the latest Instructor Training dates<https://www.lesmills.com.au/training/IMT>

The contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.

________________________________

From: Robert Diaz <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 6, 2021 9:10 AM
To: Miriam Cohen <[email-masked]<mailto:[email-masked]>>
Subject: Les Mills Virtual

Hi Miriam,

I’d like to find out about the cost of Les Mills Virtual in our Gym. We’d like to trial it in one of our clubs then look at rolling it out in all clubs if successful. I have previously seen the information pack (attached) so I’m more wanting to know if there has been any change since the last pack was sent to me.

How soon can we have the system up once we order? Our studio has a full AV install for virtual classes already done. We’d look to simply play classes from the app as required.

Also, can I get a quote on the equipment. Quantities as follows:

  *   1 x Rack
  *   10 x Smart Bars
  *   20 x 1kg, 2.5kg, 5kg plates
  *   10 x 10kg plates
  *   10 x Steps
  *   40 x Risers

Last time you offered us a 10% discount also. Is the equipment in stock and if so what is the delivery timeframe from order? Chat soon.

Robert Diaz| Director

Anytime Fitness Ballina | Coffs Harbour | Toormina | Currumbin

Address: Level 1, 92-98 Harbour Dr, Coffs Harbour NSW 2450

Phone: 0404 444 911

Email: [email-masked]<mailto:[email-masked]>

Anytime Fitness Australia  www.anytimefitness.com.au<http://www.anytimefitness.com.au/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

This email has been scanned by BullGuard antivirus protection.

For more info visit www.bullguard.com<http://www.bullguard.com/tracking.aspx?affiliate=bullguard&buyaffiliate=smtp&url=/>

 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4587