Subject: Trainer Candidate - Manisha Sadhwani
From: Manisha Sadhwani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 May 2021 06:50:18 -0400

| | Tech Support Test

Name | Manisha Sadhwani
E-mail | [email-masked]
Phone Number | (91) 9818934981
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Research nd ranking | Sr wealth advisor | 31 may | 27k
Previous Employer 1 | Lenskart | SME | 8 July 19 | 28K
Previous Employer 2 | Indiabulls | Sr sales advisory | 7 july | 26 k

If Selected, how much time do you need to join? | 1 week
Please briefly describe your work experience specifically in training? | I have experience in training sales team. Mentoring them
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | The difficult situation is that every individual is different some learn fast some learn slow u have to keep patience and use your tricks after analyzing their needs but somehow I managed
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service only give solution nd great customer service first analysis the cusmers need nd then give first resolution
What according to you makes you a good candidate for this position? | I am hard working passionate and quick learner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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