Subject: Tech Support Candidate - sagar bhardwaj
From: sagar bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 May 2021 04:12:42 -0400

| | Tech Support Test

Name | sagar bhardwaj
E-mail | [email-masked]
Phone Number | (+91) 7206705422
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | panipat
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Colgate Palmolive | Customer Development Intern | Till Now | 18900
Previous Employer 1 | Intelenet Global Services | Associate Analyst | 17th March,2017 | 16000
Previous Employer 2 | Tech Mahindra Pvt Ltd | Associate Analyst | 31st April,2016 | 15000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) Refresh the page
2) Make sure  is enabled
3) Make sure cookies are enabled.
4) Clear your Cache and Cookies.
5) Make sure your web browser is up to date.
6) Restart your web browser
7) Try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Go to settings.
2) Tap the Bluetooth option.
3) Turn on Bluetooth.
4) A list of available devices will appear.
5) If your speaker is not listed, press the button 6) on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job?

Excellent problem-solving skills
Attention to detail
Great Communication skills
Passion for technology

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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