Subject: Tech Support Candidate - Abhijit Ghosh
From: Abhijit Ghosh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 May 2021 02:03:10 -0400

| | Tech Support Test

Name | Abhijit Ghosh
E-mail | [email-masked]
Phone Number | (91) 8102967726
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Munirka, Near JNU
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jain University Bengaluru | Manager marketing | | 41000
Previous Employer 1 | Maema infotech | Operations | |
Previous Employer 2 | Info edge india limited | Assistant manager operations | | 30000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | One can clear the cache and cookies in the browser and then try to access the website again. Secondary option is to allow a website to access cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Open settings or slide the top screen vertically.
2) Switch on the bluetooth
3) Select pair a new device
4) Tap the name of the bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | Good listener, empathy and process knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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