Subject: Tech Support Candidate - Abrar Ahmad
From: Abrar Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 May 2021 08:26:28 -0400

| | Tech Support Test

Name | Abrar Ahmad
E-mail | [email-masked]
Phone Number | (+91) 8449530053
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cyfùtuure | System administator | Working | 15k
Previous Employer 1 | Infosys | Customer executive | 2015 | 10k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we finf the A record of this domain. Then we check server is accessible or not. After taking ssh of the server, we restart the services of httpd.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First,turn on the bluetooth and search the device on our mobile. Then we connect to our mobile with bluetooth speekar.
What according to you makes you a good candidate for customer service or technical support job? | I am good candidate as a custmer service because from longtime I am working in this industry. Taking feebback from customer and make him happy is our moto.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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