Subject: Tech Support Candidate - Vijay Singh
From: Vijay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 May 2021 07:07:04 -0400

| | Tech Support Test

Name | Vijay Singh
E-mail | [email-masked]
Phone Number | (91) 9953250554
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabaad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Server 2012 2016

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Chipin IT Solution | System Engineer | not now | 27000
Previous Employer 1 | SG Informatics | System Enigneer | jan 2020 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

some certificate or https or 504 error we can see
in certificate error we can go to advance and use unsafe browsing
504 site is not working,
some time web browser doesnot pass the request with cache error..remote the history or cache then check..check firewaal too

Please list the steps to connect a Bluetooth speaker to your mobile phone. | open bluetooth in speaker and search the bluetooth network on mobile and connect
What according to you makes you a good candidate for customer service or technical support job? | i m having work knowledge and experience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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