Subject: Tech Support Candidate - vinaykumar chityala
From: vinaykumar chityala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 24 May 2021 09:04:41 -0400

| | Tech Support Test

Name | vinaykumar chityala
E-mail | [email-masked]
Phone Number | (+91) 77992878734
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Optum | Data analysis | |
Previous Employer 1 | Angie's | Technical assistant | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Hello
Im vinay as you are not able to open website www.ndtv.com please chek the network is connected correctly are not and if it connected open the new browser go to settings and open privacy settings and click and clear all the cookies and cache memory after that close all the tables and now open the new browser so that you can open the site www.ndtv.com.
Thankyou

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the settings go to connection
Now you can see the options as bluetooth,wi-fi and more.
Now click the options on bluetooth in that we can see the options as paired device and available device
Now click on the available device and name of the speaker will show below
Click on the name ,now speaker will connect

What according to you makes you a good candidate for customer service or technical support job? | Giving right communication to the costumes
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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