Subject: Tech Support Candidate - Ankita Samadder
From: Ankita Samadder <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 24 May 2021 07:42:11 -0400

| | Tech Support Test

Name | Ankita Samadder
E-mail | [email-masked]
Phone Number | (91) 8929222304
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South ex part 1
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | N/A

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I Energizer | Sr. CcE | Not specified | 35000
Previous Employer 1 | Tech Mahindra | Sr.CCE | Feb 2019 | 22000
Previous Employer 2 | Milkbasket | Customer support | Feb 2018 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will delete all the browsing history, cookies and caches. Then I will restart the computer and will again go to the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I need to turn on the bluetooth from the phone. Then detect the device and will connect with password if required.
What according to you makes you a good candidate for customer service or technical support job? | I will do my best to resolve their queries by learning everything.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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