Subject: Tech Support Candidate - Love bhatia Bhatia
From: Love bhatia Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 24 May 2021 03:38:04 -0400

| | Tech Support Test

Name | Love bhatia Bhatia
E-mail | [email-masked]
Phone Number | (250001) 8077495270
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Reliance jio | Assistant manager | 30/Nov/2020 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Clear catches
2. Then check support I've browers
3. If not find then there should be some error like- this website not responding or browser not supportive .
4. Finally we Troubleshoot

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open lock
2. Scroll down screen
3. Checlk on bluetooth icon and pair devices

What according to you makes you a good candidate for customer service or technical support job?

1. Quarry understand
2. Listen carefully
3. Then solve problems according to customer requirements

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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