Subject: Trainer Candidate - Disha Disha
From: Disha Disha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 24 May 2021 02:54:55 -0400

| | Tech Support Test

Name | Disha Disha
E-mail | [email-masked]
Phone Number | (91) 7838972181
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Italian comapny candy in middle east | | |
Previous Employer 2 | Adidas in middle east | | |

If Selected, how much time do you need to join? | Immediately

Please briefly describe your work experience specifically in training?

Training new staff
Giving task
Assisting in projects
Taking assessments
Feed back

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Some candidates were struggling to communicate in English language.. to make them understand the basics of language and training them in language so that they can work for organisation successfully was q difficult situation
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service can get tge business however great customer service can make customer loyal for your business and one happy customer will lead to hundreds of more customers
What according to you makes you a good candidate for this position? | Excellent professional knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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