Subject: Trainer Candidate - Mridusmita Roy
From: Mridusmita Roy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 22 May 2021 01:59:14 -0400

| | Tech Support Test

Name | Mridusmita Roy
E-mail | [email-masked]
Phone Number | (+91) 9625541067
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IGT solutions | QA | Till now | 25.5k
Previous Employer 1 | Radical minds | CCE | 5 oct 2014 | 14 k
Previous Employer 2 | Nebula aviation services | QA | 31st Jan 2013 | 5k

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in training? | Na
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Not yet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Na
What according to you makes you a good candidate for this position? | Na
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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