Subject: Transcript of Thursday, May 20th, 2021, 08:41:35 pm. Operator: Nick. Visitor: Traveler
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 21:03:34 +0000

Chat transcript

	

	
		ref https://www.google.com/

	Traveler  Thu, 05/20/21 08:41:35 pm UTC
	
		Hi. I have travelled with you before and had a good experience. I have an idea for a custom trip but I don't know if it is affordable or too much. Like everyone, I don't even know if it is doable this year. Could I send it to you for a look and maybe some ballpark pricing?

	Nick 08:41:35 pm
	
		Hi there, can we help you plan your upcoming vacation?

	System 08:44:57 pm
	
		Chat assigned to Aaren because Nick hasn't replied in 3 minutes

	Aaren 08:45:33 pm
	
		Thank you for your feedback.
	
		How may I help you today?

	Traveler  08:46:36 pm
	
		Ok. I take it you can't read the message I sent along? Do you want me to resend it?

	Aaren 08:47:11 pm
	
		i already read it. you need to sent it again

	Traveler  08:47:55 pm
	
		You read it but I need to send it again? Ok. That's unusual but I can do that.
	
		Hi. I have travelled with you before and had a good experience. I have an idea for a custom trip but I don't know if it is affordable or too much to do in one trip. Like everyone, I don't even know if it is doable this year due to the pandemic. Could I send it to Jayway for a look and maybe some ballpark pricing?

	Aaren 08:50:50 pm
	
		How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Traveler  08:52:56 pm
	
		The draft itinerary I developed is 37 days.  I was thinking September-October or possibly April-May, 2022 depending on where the border regulations are...

	Aaren 08:53:07 pm
	
		sure
	
		Do you already have some cities in mind where you want to visit?

	Traveler  08:54:15 pm
	
		Absolutely. I could email you my draft itinerary and you could tell me if it is overly ambitious and needs to be scaled back and what such a trip might approximately cost. What do you think?

	Aaren 08:55:23 pm
	
		if you already email us then one of travel expert will contact you.
	
		We are the front desk of JayWay travel only, We donot have the general information.

However, I will be more than happy to check with our sales team about this.

	Traveler  08:56:12 pm
	
		OK. Is there a preferred email address I should use?

	Aaren 08:57:22 pm
	
		yes the email address which you provide us.

	Traveler  08:57:58 pm
	
		I mean what is an email at Jayway I should use to talk to an agent?

	Aaren 08:58:22 pm
	
		It would be best for me to pass this on to one of our specialist travel expert team and they’ll get back to you

	Traveler  08:58:50 pm
	
		OK. Email me at [email-masked]

	Aaren 08:59:41 pm

May I know your name and phone number?

	Traveler  08:59:59 pm
	
		Todd Horton. 705-840-5805

	Aaren 09:00:29 pm
	
		which destination you are looking for?

	Traveler  09:00:45 pm
	
		Several countries in Central Europe
	
		From Lithuana on down to Croatia

	Aaren 09:01:49 pm
	
		Thanks for providing the information.
	
		I forward your detail to our travel expert. please expect a follow up from us shortly.
	
		Is there anything else I can help you with?

	Traveler  09:03:20 pm
	
		Thanks. I travelled with you in 2019 and had a fantastic experience. That's all for today.

	Aaren 09:03:24 pm
	
		Thank you for your feedback.
	
		It was nice talking to you. Have a great day, goodbye!

	System 09:03:33 pm
	
		Aaren archived the chat

	21m 58s

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