Subject: Trainer Candidate - DIPAK TIWARI
From: DIPAK TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 May 2021 15:34:55 -0400

| | Tech Support Test

Name | DIPAK TIWARI
E-mail | [email-masked]
Phone Number | (+91) 8890391456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NOIDA SECTOR  135

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TOPPR TECHNOLOGIES PVT. LTD | BDM | 2nd of June | 44k
Previous Employer 1 | Max life insurance | Relationship Manager | JULY 2020 | 44k
Previous Employer 2 | Policybazaar | SME | JAN 2020 | 32 K

If Selected, how much time do you need to join? | 10 days

Please briefly describe your work experience specifically in training?

GIVING SALES TRAINING TO MY TEAM OF 10 TO 20 CANDIDATES TO IMPROVE SELL SKILLS ,KNOWLEDGE AND ATTRIBUTES TO DRIVE SELLER BEHAVIORAL CHANGE AND MAXIMIZE SALES SUCCESS.

A PROPER PERFORMANCE MANAGEMENT , MOTIVATING,  COACHING  , GIVING FEEDBACKS TO MY  TEAM

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer  service  is satisfying the customer.

But a  great customer service makes customer LOYAL

What according to you makes you a good candidate for this position?

My experience about how to build a Auto pilot team where each and every member of team come up with sales number.

BY GIVING A PROPER TRAINING,  SALE PLANNING,  MOTIVATIONS,  COACHINGS , SELF DEVELOPMENT,  SELF CONDFIDENCE , PROPER FEEDBACKS, PREFORMANCE MANAGEMENT

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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