Subject: Trainer Candidate - Anandkumar Devarushi
From: Anandkumar Devarushi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 May 2021 03:23:02 -0400

| | Tech Support Test

Name | Anandkumar Devarushi
E-mail | [email-masked]
Phone Number | (+91) 9049135663
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pune

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tata Motors | Quality controller and analysis | na | 37000
Previous Employer 1 | Aker solution | Quality assurance | 02/02/2015 | 25000
Previous Employer 2 | na | na | na | na

If Selected, how much time do you need to join? | 60 days
Please briefly describe your work experience specifically in training? | Quality experts
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Actually its not difficult,its a challenge situation and for an employee every day is challenging day and every challenge bring new learning situation..

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Providing one time service is great customer service
Making single reminder is good customer service

What according to you makes you a good candidate for this position? | I have knowledge in overall quality expert
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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