Subject: Tech Support Candidate - Aakash Gupta
From: Aakash Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 May 2021 03:18:17 -0400

| | Tech Support Test

Name | Aakash Gupta
E-mail | [email-masked]
Phone Number | (+91) 8860517694
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Iimt group of colleges | Office executive | Working | 30000
Previous Employer 1 | Spice jet | Customer executive | 1 jan 2020 | 30000
Previous Employer 2 | Air India | Lead assistant | May 2017 | 11000

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will check the internet connection .
Secound if internet connection is showing error . I will connect with some other device .
Third if internet is there than also it is showing error than I will uninstall the application and again I will install it .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | On Bluetooth On both the device . Connect it if there is any securiy code by typing to other device.
What according to you makes you a good candidate for customer service or technical support job? | Helping other in a good and step by step manner .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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