Subject: Trainer Candidate - Maksud Ahmed Laskar
From: Maksud Ahmed Laskar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 May 2021 01:57:10 -0400

| | Tech Support Test

Name | Maksud Ahmed Laskar
E-mail | [email-masked]
Phone Number | (91) 8472805891
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Silchar, Assam

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Samatha Educational Society | Domain Trainer | 19/05/21 | 15000/-
Previous Employer 1 | Frostees India pvt. Ltd | Domain Trainer | 31/12/20 | 14500/-
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1 month
Please briefly describe your work experience specifically in training? | I have train the candidates in Ddu gky project about the trade of customer Relationship Executive and after complete the training successfuly we shall provide a better job for the candidates.Motivation is very important in a training period that advice i shall give the candidates.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | In my trainer life never face any difficult situation because if i work any organisation in campus every students like me and follow my every instruction and all of my staff love me evertime because they known i work hard always.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good and great customer service i should imagine according my explanation if i explain everything properly then both customer shall purchase the product
What according to you makes you a good candidate for this position? | Accoding to my explanation customer will impress and purchase the product
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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