Subject: Tech Support Candidate - Kanishk Sharma
From: Kanishk Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 08:38:40 -0400

| | Tech Support Test

Name | Kanishk Sharma
E-mail | [email-masked]
Phone Number | (+91) 9654013738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Spicejet LTD | Aircraft maintenance technician | 15-5-2021 | 28000
Previous Employer 1 | Jet Airways | Aircraft maintenance technician | 5-5-2019 | 35000
Previous Employer 2 | Bharat aviation | Technician | 5-6-2015 | 25000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are many reasons if we&#039;re getting error.
To solve this we will go through the following steps to troubleshoot it.

1-Site Blocked by a Filter
2- incorrect URLs
3- refresh web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

STEPS TO CONNECT SPEAKER TO PHONE
1-Go to your phone settings.
2-Tap the Bluetooth and device connection option.
3-Turn on Bluetooth.
4-A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it&#039;s often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | HAVING TECHNICAL BACKGROUND AND PROBLEMS SOLVING SKILL MANAGEMENT WITH TECHNICAL EXPERIENCE AND GOOD COMMUNICATION WITH CUSTOMER.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |