Subject: Tech Support Candidate - Kanishk Sharma
From: Kanishk Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 08:38:04 -0400

| | Tech Support Test

Name | Kanishk Sharma
E-mail | [email-masked]
Phone Number | (+91) 9654013738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Spicejet LTD | Aircraft maintenance technician | 15-5-2021 | 28000
Previous Employer 1 | Jet Airways | Aircraft maintenance technician | 5-5-2019 | 35000
Previous Employer 2 | Bharat aviation | Technician | 5-6-2015 | 25000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are many reasons if we're getting error.
To solve this we will go through the following steps to troubleshoot it.

1-Site Blocked by a Filter
2- incorrect URLs
3- refresh web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

STEPS TO CONNECT SPEAKER TO PHONE
1-Go to your phone settings.
2-Tap the Bluetooth and device connection option.
3-Turn on Bluetooth.
4-A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | HAVING TECHNICAL BACKGROUND AND PROBLEMS SOLVING SKILL MANAGEMENT WITH TECHNICAL EXPERIENCE AND GOOD COMMUNICATION WITH CUSTOMER.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |