Subject: Trainer Candidate - V Dinesh Kumar
From: V Dinesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 08:34:45 -0400

| | Tech Support Test

Name | V Dinesh Kumar
E-mail | [email-masked]
Phone Number | (+91) 9535144820
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bengaluru

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Cognizant Technology Solutions India Pvt Ltd | Team Lead | 08/2020 | 56000
Previous Employer 2 | Travix Leisure and Travel Pvt Ltd | Senior Consultant | 02/2019 | 35000

If Selected, how much time do you need to join? | Available Immediately
Please briefly describe your work experience specifically in training? | Professional
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Getting everyone agree with the decision
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Happy Customer is Great Customer service
What according to you makes you a good candidate for this position? | Experience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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