Subject: Trainer Candidate - Abhishke PAl
From: Abhishke PAl <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 08:00:30 -0400

| | Tech Support Test

Name | Abhishke PAl
E-mail | [email-masked]
Phone Number | (91) 6291757781
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | O2 Group | National Head Training & Capability Building | Working Currently | 85thousand
Previous Employer 1 | Reliance Industries | | |
Previous Employer 2 | Tata Group | | |

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | Working as National Head Training & Capability Building For O2 Group ,From end to end Training Project
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Making Reliance Jio University Live With 50,000+ Staffs
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Difference between good and great from a bird's eye is about the customer positive response over a span of time or over a span of data range or samples
What according to you makes you a good candidate for this position? | With good knowledge of L&D worked with different  situations and challenges in MNCs
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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