Subject: Trainer Candidate - Kushboo Kumari
From: Kushboo Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 04:13:56 -0400

| | Tech Support Test

Name | Kushboo Kumari
E-mail | [email-masked]
Phone Number | (011) 9674621028
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aroh foundation | Soft skill trainer | NA | 22000
Previous Employer 1 | Godrej and boyce | Soft skill trainer | Feb 2021 | 19000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immidiate

Please briefly describe your work experience specifically in training?

I provide trainings to under privilege children and help them to get job. I also keep tracking on the documentation part.
In earlier organization i used to provide training to field technicians and back officestaff and also evalute the service center as par CSat scoring.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Their silly queries
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A great customer always gives you feedback to improve your service standers.
What according to you makes you a good candidate for this position? | I match all the requirments which are mentions in the JD of this job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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