Subject: Trainer Candidate - Amit Sharma
From: Amit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 04:02:35 -0400

| | Tech Support Test

Name | Amit Sharma
E-mail | [email-masked]
Phone Number | (191) 9596827410
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Floweraura Pvt Ltd | Operation and supply chain | 25/02/2021 | 35000
Previous Employer 1 | Foodpanda | Operation excutive | 20/03/2019 | 27000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | My job responsibility to maintain the corporate client and provide the resolution to the vendors as well as customers also provide the training to the new employee.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | According to me most difficult situation is to train the fresher candidate because they don't know the working environment and they are recently pass out from the college.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me every customer are good and great only difference is that how excutive treat the customer its important
What according to you makes you a good candidate for this position? | Candidate have qualify management degree and have a working experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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