Subject: Trainer Candidate - Rajat Kapoor
From: Rajat Kapoor <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 04:00:58 -0400

| | Tech Support Test

Name | Rajat Kapoor
E-mail | [email-masked]
Phone Number | (91) 7042229497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shalimar Bagh, Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Airbnb | Quality Assurance | |
Previous Employer 1 | Interglobe Technology | Process Associate | |
Previous Employer 2 | Mindlance Inc. | Recruiter | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | Working as a QA and training batches over process compliance and Project updates.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | It was explained in my last form that already filled about my roles and KRAs
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | NA
What according to you makes you a good candidate for this position? | NA
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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