Subject: Tech Support Candidate - Samson Owolabi
From: Samson Owolabi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 May 2021 17:54:40 -0400

| | Tech Support Test

Name | Samson Owolabi
E-mail | [email-masked]
Phone Number | (233) 237231481
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Accra,  Ghana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Priority Communication between Limited Ghana | Wireless network installation | 2018 |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Refreshing the system,  correct the URL and deleting irrelevant cookies
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Putting on the Bluetooths of both devices search for them connect and pair
What according to you makes you a good candidate for customer service or technical support job? | Patience,  understanding,  tolerance  and good manners
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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