Subject: Tech Support Candidate - Dhanasekhar Boguma
From: Dhanasekhar Boguma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 May 2021 14:08:06 -0400

| | Tech Support Test

Name | Dhanasekhar Boguma
E-mail | [email-masked]
Phone Number | (+91) 7799873066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Anantapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Granada services private limited | Assistant Executive | Aug2020 | 40000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Restart my device
2.Make sure net work connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings and Tap the Bluetooth option to Turn on Bluetooth.A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable and  it’s often a button with a Bluetooth symbol on it.
On your mobile select your speaker and that’s it, you’re connected.

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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