Subject: Trainer Candidate - Ashutosh Vishwakarma
From: Ashutosh Vishwakarma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 May 2021 10:21:18 -0400

| | Tech Support Test

Name | Ashutosh Vishwakarma
E-mail | [email-masked]
Phone Number | (91) 7011589067
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | RBL bank | DM | | 43
Previous Employer 1 | Ienergizer | Manager | | 39
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 30 days

Please briefly describe your work experience specifically in training?

Worked as Manager customer service with span size of 80 team members.

Also taken care of training and onboarding

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | None so far
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The only one is stepping into customer's shoes
What according to you makes you a good candidate for this position? | I think from customer's point of view
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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