Subject: Trainer Candidate - Rajender Kumar
From: Rajender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 May 2021 05:55:06 -0400

| | Tech Support Test

Name | Rajender Kumar
E-mail | [email-masked]
Phone Number | (121002) 9582122979
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cosmic Consumer Goods Private Limited | Quality Executive | Current Working | 17500
Previous Employer 1 | Victor Component System Private Limited | IQC Inspector | 31/08/2020 | 18000
Previous Employer 2 | Spectrum Talent Management Private Limited | Quality Officer | 31/12/2019 | 12000

If Selected, how much time do you need to join? | 15 days

Please briefly describe your work experience specifically in training?

1 year training period of Quality Department Goodyear India Ltd faridabad Haryana.and after 1 year move outsource roll thru Spectrum talent management private Limited as contract base experience on 1 years.
1 year experience of Trainee Service Engineer Vipul Motors Private Limited .
2 years experience of Goodyear India Ltd (outsource roll thru Spectrum).
7 months experience of IQC Inspector (Victor Component System Private Limited).
Present experience of Cosmic Consumer Goods Private Limited  as a roll of Quality Executive.

Total work Experience 5 years above.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | In Training period we learn to handling different types of situations. Like Focus on work how to make and develop the products,  how to any changes and all types of parameters use for making products according to Customer need in the company.Mainly 1 different situations are faced that is the situation is thing of the customer. Customer want a best product receive in the company. So that is the situations is handling a good team management Process in the company and  use best parameters use and best performance use team management in the company. All the employees follow the guidelines and Management team system in the company.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Product Quality
What according to you makes you a good candidate for this position? | Beacouse I'm working on company guidelines and according to customer needs.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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