Subject: Trainer Candidate - Amandeep kaur Amandeep
From: Amandeep kaur Amandeep <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 14:28:23 -0400

| | Tech Support Test

Name | Amandeep kaur Amandeep
E-mail | [email-masked]
Phone Number | (91) 7404227229
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | yamunanagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mln college | Soft skills trainer | March 2020 | j
Previous Employer 1 | Indovision services pvt ltd | Technical traiiner | 8 march 2017 | 25000/-
Previous Employer 2 | Mullana university | Soft skills trainer | 6may 2019 | 25000/-

If Selected, how much time do you need to join? | immidately
Please briefly describe your work experience specifically in training? | I have 5 years of experience as techincal trainer, soft skills and IElts trainer.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | This question sure is a ‘challenging’ question in itself because you are supposed to answer it in an appropriate or let’s say modest manner. Since different people have their way of handling different challenges, this question becomes more difficult to answer as you have to come up with a scenario that you have faced and which shows you as a person with the capability to work under pressure and stress and not as a person who holds vanity in making it through that tough situation.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | gh
What according to you makes you a good candidate for this position? | bhh
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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