Subject: Tech Support Candidate - Nisha Na
From: Nisha Na <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 12:29:20 -0400

| | Tech Support Test

Name | Nisha Na
E-mail | [email-masked]
Phone Number | (0121) 9465029820
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabaad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please check your internet connection and then retry.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Please switch on Bluetooth on your phone and now press Bluetooth button on your speaker.
Now find device in Bluetooth option of your phone and pair the same with your speaker.
It's connected and enjoy.

What according to you makes you a good candidate for customer service or technical support job? | I have technical knowledge regarding networking as well as customer handling.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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