Subject: English Language Test - Bharti Kumari
From: Bharti Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 07:26:53 -0400

| | Foreign Language Screening Test

Name | Bharti Kumari    /  (011) 8586876352    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir, I would like you to please check the address mentioned by you to  which your order has to be delivered.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry for the inconvenience ,sir. One of our  team members will arrive at your address soon to look into the matter n replace the product if found damaged .

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