Subject: Tech Support Candidate - Ajay Trivedi
From: Ajay Trivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 06:25:07 -0400

| | Tech Support Test

Name | Ajay Trivedi
E-mail | [email-masked]
Phone Number | (+91) 8860659027
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jankipuram Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Janardan farm resort | operation | 05/04/2021 | 17k
Previous Employer 1 | Next Excursion Planners pvt ltd | Adminstration | 2020 | 15k
Previous Employer 2 | Securitrans india pvt ltd | ATM Officer | 2018 | 20k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first see the internet is working o not if internet is working then go and check error what was show in error after that we resolve that.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first on speaker bluetooth and also mobile phone and search in mobile speaker bluetooth that name and go for pairing and pairing is completed than we have connected with speaker.
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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