Subject: Trainer Candidate - Vaibhav Jain Vaibhav
From: Vaibhav Jain Vaibhav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 04:44:43 -0400

| | Tech Support Test

Name | Vaibhav Jain Vaibhav
E-mail | [email-masked]
Phone Number | (+91) 9650193629
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Spacejoy | Team leader | |
Previous Employer 1 | Cision | Senior research analyst | |
Previous Employer 2 | Xceedance | Analyst | |

If Selected, how much time do you need to join? | 1 month
Please briefly describe your work experience specifically in training? | Started my career as an analyst. Currently working as a team leader in e-commerce
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is working for the company.
Great customer service is working for the customer.

What according to you makes you a good candidate for this position? | I have ownership approach towards my work well versed with organising and planning
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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