Subject: Tech Support Candidate - Sunny Sharma
From: Sunny Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 May 2021 01:19:17 -0400

| | Tech Support Test

Name | Sunny Sharma
E-mail | [email-masked]
Phone Number | (+91) 8936912525
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 20
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sheth Printograph Pvt ltd | Production and service engineer | | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the page is not opening then it might require a cookie permission Or may be you have blocked the website by mistake earlier.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open bluetooth of speaker.
2.Open bluetooth of your phone.
3.Search speaker device name.
4. Click on the device name and select connect or if it's password protected then enter the password.
5.then click ok. Your speaker is now connected.

What according to you makes you a good candidate for customer service or technical support job? | I have a on ground and off ground working as I am currently working also as a maintenance engineer too.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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