Subject: Tech Support Candidate - Anju Anju
From: Anju Anju <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 12:14:52 -0400

| | Tech Support Test

Name | Anju Anju
E-mail | [email-masked]
Phone Number | (121001) 8826266612
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | Sr. Custom service executive | 31st Dec 2020 | 22-24
Previous Employer 1 | Newtech medical devices | Sales executive | 5th Dec2019 | 15-16
Previous Employer 2 | American institute of English language | Office coordinator | 31st Jan 2019 | 10-12

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Cashe aur cookies clear krke

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Bluetooth:-
1- open settings
2- open blutooth
3 - search nearby devices
4 - start pairing
5 - accept request

What according to you makes you a good candidate for customer service or technical support job? | Firstly, I will listen carefully the issue then try to resolve it
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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