Subject: Tech Support Candidate - Sujay Pandey
From: Sujay Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 06:04:22 -0400

| | Tech Support Test

Name | Sujay Pandey
E-mail | [email-masked]
Phone Number | (91) 7748804361
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nawada,Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Servers

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Sasan Mega Power Plant | Safety's Supervisor | 28-02-2021 | 20000
Previous Employer 2 | Extramarks Edu. India Pvt. Ltd | IT Resource Executive | 31-08-18 | 18600

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check the cables or Internet Connection and then try again, if the connection is correct then refr

Please list the steps to connect a Bluetooth speaker to your mobile phone.

switch on the bluetooth speaker
open the phones bluetooth
pair the bluetooth device with phone and connect

What according to you makes you a good candidate for customer service or technical support job? | candidate should have good communication skills and as well technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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