Subject: Tech Support Candidate - Kundan Verma
From: Kundan Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 05:19:31 -0400

| | Tech Support Test

Name | Kundan Verma
E-mail | [email-masked]
Phone Number | (110096) 9717034464
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Whizmeeting india | ATL | 16th Sept 2020 | 23000
Previous Employer 1 | Wipro | Sr. Associate | April 2015 | 15000
Previous Employer 2 | IndiaMart. Com | Excutive | Feb 2011 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please use https:// before www.ndtv.com to open the website. Also, please clear cookies from the pc Or laptop first.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on your mobile handset blutooth. Then switch on your speker blutooth then pair both with mobile handset and speaker. Search from the device and connect them.
What according to you makes you a good candidate for customer service or technical support job? | To resolve the issue of the customer on priority basis .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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