Subject: Tech Support Candidate - Digvijay singh tomar Digvijay
From: Digvijay singh tomar Digvijay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 05:13:32 -0400

| | Tech Support Test

Name | Digvijay singh tomar Digvijay
E-mail | [email-masked]
Phone Number | (201009) 8595780641
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Laxmi nagar New delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Emails and calling

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check our network connection.
2. Search if there is any error in the browser.
3. Try some other browser.
4. Change DNS server.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to the bluetooth option on phone. 2.Switch on the bluetooth and check that bluetooth should be switch on on both the devices.
3. We will get a code which needs to be entered on phone.
4. As soon as we enter the code bluetooth gets paired.

What according to you makes you a good candidate for customer service or technical support job? | I worked in client servicing for 2.2 years and know how to deal with customers and providing them the best solutions by following the organization policies.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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