Subject: Tech Support Candidate - Varun Vashisth
From: Varun Vashisth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 05:09:15 -0400

| | Tech Support Test

Name | Varun Vashisth
E-mail | [email-masked]
Phone Number | (91) 9311111874
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Clear cache & cookies
2.Restart browser
3.Disconnect VPN if connected
4. Type domain name correctely

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on phone bluetooth
2.Turn on speaker's bluetooth
3.Pair the bluetooth in phone's bluetooth setting.

What according to you makes you a good candidate for customer service or technical support job? | I am a fresher and I will be happy to give my 100% in the job as if I will be selected I will do my best to get the appreciation for my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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