Subject: Tech Support Candidate - Jitender Singh
From: Jitender Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 05:07:24 -0400

| | Tech Support Test

Name | Jitender Singh
E-mail | [email-masked]
Phone Number | (121004) 8930510455
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cipl noida | Desktop support | 2020 | 12k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First you have to check if your internet is working or not.
Second you can restart device.
And also you can check if the site is not opening for anyone

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on your speakers and turn on bluetooth also
2. Search for speakers from your phone bluetooth
3 . Connect

What according to you makes you a good candidate for customer service or technical support job? | I like this type of job .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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