Subject: RE: Supervisor Access Talkdesk - Pravesh
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Pritish Nandi <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Wed, 12 May 2021 07:16:37 +0000

Hi Pritish,

Yes, it’s done.

Best regards​​
Sara Aknooni
Team Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Pritish Nandi <[email-masked]>
Sent: Tuesday, May 11, 2021 4:05 PM
To: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Subject: Supervisor Access Talkdesk - Pravesh

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Hi Sara and Heta,

Is it okay to provide supervisor access to Pravesh to monitor the calls and away status on US shift?

Right now they do not have any way to check that. If you approve then Ashish can change the access.

Regards,
Pritish Nandi