Subject: Tech Support Candidate - Nandini A
From: Nandini A <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 03:09:18 -0400

| | Tech Support Test

Name | Nandini A
E-mail | [email-masked]
Phone Number | (96770) 04817
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | chennai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | tech mahindra | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

pls check whether the website is right
pls check the type of browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open settings
open and enable all networks select bluetooth
select enable

What according to you makes you a good candidate for customer service or technical support job?

good communication skills

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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