Subject: Tech Support Candidate - Hemant shivhare Hemant
From: Hemant shivhare Hemant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 May 2021 09:43:23 -0400

| | Tech Support Test

Name | Hemant shivhare Hemant
E-mail | [email-masked]
Phone Number | (+91) 7007517318
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bhind madhya pradesh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Finastra bangalore | Engineering support advisor | None | 70000
Previous Employer 1 | Amiti software | Software developer | None | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It depends on the error message. What action needs to be taken by me.
Sometimes I used to clear cacche and cookies and then hit the url once more.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth in mobile.
Search the speaker wifi name in your device.
Then paired your speaker with your mobile bluetooth.
And then play a song on your device and enjoy.

What according to you makes you a good candidate for customer service or technical support job? | Hardworking.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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