Subject: Tech Support Candidate - korahson philip
From: korahson philip <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 May 2021 06:11:18 -0400

| | Tech Support Test

Name | korahson philip
E-mail | [email-masked]
Phone Number | (0) 9447778871
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Cctv

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Innovatiview. India. Pvt. Ltd | Project Codinator | | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1:check which type of error is showing
Step2:check the connectivity of internet (IP address and gateway)
Step3:check ping using cmd
Step4:If it show request timeout reload the site after some time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1:In mobile phone enable  Bluetooth
Step2:Scan Bluetooth device
Step3:select your device Bluetooth speaker name and click to pair or add

What according to you makes you a good candidate for customer service or technical support job? | As technology grow up day by day, am also updating my technical skills by using different mean
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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