Subject: English Language Test - Sanjeeta Sahoo
From: Sanjeeta Sahoo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 May 2021 06:38:24 -0400

| | Foreign Language Screening Test

Name | Sanjeeta Sahoo    /  (0) 8908188615    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir / Madam,

Thanks for contacting Babyshop.com

Your shipment _ 124456788 is arrived at Delhi branch today. We need your correct Adress for delivery, Please share with us you Correct Adress in same mail trail so that we will deliver your product within 24hours.

Thank you

Sanjeeta Sahoo
Babyshop.Com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir / Madam,

Thanks for contacting Homebox

We apologise for your concern. Kindly wait for 24hours will get back to you in call and resolve that issue on the same.

Thank you

Sanjeeta Sahoo
Homebox.Com

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