Subject: Tech Support Candidate - Amrjeet Kumar
From: Amrjeet Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 12:10:12 -0400

| | Tech Support Test

Name | Amrjeet Kumar
E-mail | [email-masked]
Phone Number | (+91) 9310189462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Manesar sector-4
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
AWS,CCNA, Basic HTML,SQL DB,

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MOTHERSON | SYSADMIN | Working | 11000
Previous Employer 1 | Tuberose Hotel | Network admin | June 2020 | 10500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As per the situation firstly I will check Internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

steps are below:
1-swithch on the speaker
2-switch on the Bluetooth in phone
3-scan(search the device)
4-paired device

What according to you makes you a good candidate for customer service or technical support job? | technical support because i have experience in technical filed. and my education background  also preferred technical. i have technical skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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