Subject: Tech Support Candidate - Abdul Moiez Siddiqui
From: Abdul Moiez Siddiqui <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 08:11:17 -0400

| | Tech Support Test

Name | Abdul Moiez Siddiqui
E-mail | [email-masked]
Phone Number | (+91) 9304644585
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Uttam Nagar west
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pnb Metlife insurance | Relationship Manager | Continue | 15500
Previous Employer 1 | Kotak Mahindra Bank | Assistant Manager | 30sep 2020 | 15500
Previous Employer 2 | Regency tour and travels | BDE | 20Dec2019 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have restart my laptop or phones again I'll open and there after not open address which I will check settings and I'll remove my all junk file and clear all cache data immediately.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes
What according to you makes you a good candidate for customer service or technical support job? | I am always willing to do a better service of our customers and make satisfaction them.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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